"There is no better teacher than experience itself."
Fifty Lessons is the world's leading digital video business library. Using the power of storytelling, our mission is to equip 'next-generation' leaders with the experience and wisdom of the most respected and influential business leaders in the world.
With more than 750 broadcast quality videos featuring more than 150 top business executives, the library is a unique resource for customers and partners to enrich their marketing, media, and learning programs.
The stories and lessons in the library cover the spectrum of business life, including such topics as entrepreneurship, organizational change, innovation, leadership development, negotiation, customer service, career management, hiring and firing, marketing, and sales.
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It's never easy riding out a recession. But Rich Santulli rode one out, and here he describes one of the keys that got him through it. (Duration 3:47)
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business
communication
customer
jet
managing
netjets
people
planes
recession
richard
sales
santulli
service
It's up to you to win over customers and potential customers. You have to prove to them that they're important and special. If you don't, you'll lose them. Rich Santulli explains how to win customers over in ways that will let them know you truly care about them. (Duration 3:41)
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business
communications
customer
jet
netjets
planes
richard
sales
santulli
service
Chaos in the office can be a good thing. Shelly Lazarus cautions leaders to avoid always enforcing rules and regulations, which stifles creative thinking. (Duration 3:54)
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advertising
and
business
lazarus
managing
marketing
mather
ogilvy
people
shelly
Speaker: E. Neville Isdell
You can't do everything, but you can do the right thing. Neville Isdell sheds light on corporate social responsibility. (Duration 2:02)
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business
coca-cola
communication
Isdell
managing
Neville
people
responsibility
social
workplace
Robert Sutton explains his tactic for avoiding disharmony in the workplace and offers helpful advice for dealing with oddball behavior. (Duration 4:42)
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school
stanford
sutton
university
Business is all about delivering service, and this means going above and beyond the call of duty as a matter of course. (Duration 5:53)
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business
communication
customer
gerry
heidrick
roche
service
struggles
Entrepreneurial spirit, passion, and the ability to create an environment where people can come up with ideas and implement them quickly, is the way to succeed against more established, bigger players. Creating an atmosphere of trust, respect and flexibility enables ideas and innovation to flourish -- resulting in rapid growth and constant new product development. (Duration 4:33)
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Bear
Bilimoria
business
Cobra
communications
Lord
management
managing
people
All CEOs are role models to those who work for them and should assume that their behavior is being scrutinized alongside their words. As a leader, live out the company values in your personal life too; otherwise people won't believe you actually mean them. (Duration 5:21)
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anderson
business
communications
energy
management
managing
paul
people
spectra
There will always be individuals who are difficult within an organization. These people need to be dealt with as soon as possible, clearly told what the rules of engagement are -- and if the pain of dealing with them outweighs the gain, they have to go. (Duration 3:35)
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business
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management
managing
people
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